Any claims for misprinted/damaged/defective items must be submitted within 30 days after the product has been received. For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

Refund Eligibility

To be eligible for a refund, the following conditions must be fulfilled:

• The product is faulty (e.g., damaged frame)

• The product differs from its description

All returned items will undergo inspection to verify that they meet the specified conditions. We reserve the right to deny a refund if the product does not satisfy the necessary criteria.

Purchase Verification

To process your refund, we need a receipt, purchase order, or other documentation confirming your purchase. Be advised that a refund can only be granted with proof of purchase.